You can delete your account for Minha Capy, the self-care app with a capybara by Sirtori Dev Solutions, and the data linked to it at any time: in the app or right here, even without the app installed.
In the app
- Open Minha Capy and tap Menu.
- Tap Settings.
- In the Account group, tap “Delete account”.
- Type DELETE and confirm it is you: with your password, or with Apple or Google, depending on how you sign in.
Done: you are signed out right away, and the data on your phone is deleted too.
Without the app, on the web
No longer have the app, or can’t sign in? Write to contato@julianosirtori.dev from your account’s email address, with the subject “Delete my account”.
- If you signed in with Apple and chose “Hide My Email”, tell us the address ending in privaterelay.appleid.com. You can find it on your iPhone, in Settings > [your name] > Sign in with Apple > Minha Capy.
- We may ask you to confirm that the account is yours.
- We reply within 15 days and let you know by email once the account is deleted.
What is deleted
- Your account: the email and the sign-in identifier for Apple, Google or email and password.
- Progress stored in the cloud: your capybara, goals and habits, streak, pebbles, items and adventures.
- Your mood stored in the cloud, if you allowed it. What you write about your day never leaves your phone.
- Minha Capy’s permission to use your Apple or Google sign-in, which is revoked.
This data is erased from our systems within 30 days. Backups are overwritten within 90 days.
What is kept and for how long
- Access logs (IP, date and time): 6 months, as required by Brazil’s Internet Civil Framework (Law No. 12,965/2014, art. 15).
- Subscription information: for as long as needed to meet legal, tax and consumer protection obligations.
- App crash and usage reports, if you turned on the “Help improve the app” option: deleted automatically, after 90 days (crashes) and within 14 months (usage).
Subscription
Deleting your account does not cancel your subscription. Cancel it in the store where you subscribed, ideally first:
- On iPhone: Settings > [your name] > Subscriptions > Minha Capy.
- On Android: Google Play > your profile icon > Payments & subscriptions > Subscriptions.
Other cases
- Using Minha Capy without an account? Your progress stays only on your phone: delete the app, or clear its data in your phone’s settings. Subscription information and reports follow the time frames above.
- Want to delete only part of your data? To remove only your mood from the cloud, turn off “Mood in the cloud” in Menu > Settings > Account. For other requests, write to contato@julianosirtori.dev.
- More details in the Privacy Policy.